9. *Напишите минимум 2 предложения на английском, которые запомнили из урока.- Если не расслышали собеседника по телефону.
- Если вы заняты и не можете говорить.
10. *Определите, какая фраза уместна в данном контексте — формальная (F-formal) или неформальная (I-informal). Напишите F или I рядом с вариантом, а затем выберите правильный ответ.Ситуация: Вы звоните в офис компании, чтобы подтвердить бронирование автомобиля.
a) Hi, it's Anna! I need to confirm my booking.
b) Good afternoon, this is Anna Petrova calling to confirm my reservation.
Ответ:Ситуация: Вы не расслышали номер заказа. Как вежливо попросить повторить?
a) Sorry, say that again.
b) Could you repeat the order number, please?
Ответ:Ситуация: Вы заняты и хотите перезвонить через 10 минут.
a) I can’t talk. Bye!
b) I’m in a meeting now. Can I call you back in 10 minutes?
Ответ:Ситуация: Вы звоните другу, чтобы пригласить его на вечеринку.
a) Hello, this is Maria speaking. I’d like to invite you to a party.
b) Hey, Maria here! Do you want to join the party tonight?
Ответ:Ситуация: Сотрудник компании спрашивает, нужен ли вам GPS.
a) No, thanks. I’ll use my phone.
b) Are you serious? I have mobile navigation.
Ответ:Диалог.A: Hello.
B: Good afternoon, this is Susan Marshall from Avis car rental. Can I talk to John Smith please?
A: This is John Smith speaking.
B: Perfect, Mr Smith, I’m calling to confirm your reservation.
A: Sorry, could you repeat please? It’s too noisy here.
B: Sure, no problem. My name is Susan Marshall, I’m from Avis car rental service. You booked a car for rent on our website a few minutes ago.
A: Oh, I understand now. Yes, it was me.
B: So, let me check the details. You have booked a midsize car for 7 days, starting from June 22nd to June 29th. Is that correct?
A: Yes, that’s correct.
B: How many people are going to drive the car?
A: Just myself.
B: OK, I’ll need a copy of your driver’s license. Can you please send it on WhatsApp or email?
A: OK, I’ll do it as soon as possible.
B: Perfect! Where would you like to pick up the car?
A: I’m arriving in Boston at 10:30am. Is it possible to pick up the car at the airport?
B: Yes, but you’ll have to pay $20 extra. Is that OK?
A: Yes, it sounds reasonable.
B: Do you need any special options, like a GPS unit, or a child seat? I can include them into your booking if you like.
A: No, thank you. Do I have to leave a security deposit?
B: Yes, there is a $300 deposit. We’ll charge it from your credit card. On the day of return, if everything is OK with the car, you’ll get it back. Just don’t forget to fill up the fuel tank.
A: I got it, thanks.
B: Thank you for using our service. See you in Boston! Good bye!